FAQS
How Can We Assist?
WHAT ARE THE PAYMENT OPTIONS?
We offer you multiple payment methods. Whatever your online mode of payment, you can be rest assured that SAMSAC GLOBAL PRIVATE LIMITED uses trusted payment gateway partners, who use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, and UPI to make your purchase.
SAMSAC GLOBAL PRIVATE LIMITED also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.
There are NO hidden charges when you make a purchase. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the seller policy. Please check individual seller for the same.
What is Cash on Delivery?
If you are not comfortable making an online payment on our Website, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
The maximum order value for Cash on Delivery (C-o-D) payment is Rs 5000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and many other countries.
· Credit cards
We accept payments made using Visa, Master credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
· Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
WHAT IS YOUR RETURN POLICY?
Returns are a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy
DO YOU OFFER GIFT CARDS?
We do not offer Gift cards as if now, we will intimate the same when we do it.